Brand & Product
Q: Where are you located?
A: We are a team of passionate travelers based in Hong Kong.
Q: What are the specifications of the products?
A: For Classic/Crytsal Walker Puzzle,
-size: 19.5cm x 19.5cm x 0.8cm
For Mini Walker Puzzle,
-size: 12cm x 12cm x 0.4cm
Q: What is the difference between Classic, Crystal and Mini Walker Puzzle?
A: Different models of Walker Puzzles each with unique features are designed for you to decorate your home with diverse styles you like!
The surface of Classic Walker Puzzle is matte and is more like the wooden texture. If you like to decorate your home with a bit vintage feel, it is the right choice for you!
The surface of Crystal Walker Puzzle is transparent and looks glossy. If you love exquisite accessories and decorations, it is a perfect addition to the wanderlust wall in your living space!
Mini Walker Puzzle is the mini version of Crystal Walker Puzzle. The design includes the artistic colorful maps which suit the tone of the places and match your photos!
Q: If I want to customize a walker puzzle, which cities can I choose to create?
A: You can choose any cities you want! No matter where you have travelled to, you can make the travel experience last through creating a new walker puzzle of that city. The subtle details such as the city’s street map, unique street sign and location marker are well designed to magically trigger your feelings toward the place.
Q: What is the requirement of the photo for Walker Puzzle customisation?
A: The higher the resolution of your photo is, the better the quality of your customized walker’s puzzle will have. The resolution of your image is better not to be under 2048x1536 pixels.
Q: Can I have a look at the final layout of my Walker Puzzle before the manufacturing process?
A: Definitely you can have a look at the final layout of your customized walker puzzle. In order to help you record your great travel moment in the best way, we will show you the layout of your walker puzzle once the design is ready. We allow 2 rounds of revisions of designs, including the change in maps and short quotes. Feel free to tell us how to make your walker puzzle perfect and make your travel experience last in the finest way!
Q: How should I hang my Walker Puzzles on the wall?
A: Several pairs of adhesive hook and loop fasteners (4 smalls for each Mini Walker Puzzle; 2 larges for each Classic/Crystal Walker Puzzle) are complementary with every purchase of a walker puzzle. Without the need to drill holes in walls, simply attach the fasteners at each corner of the puzzle and your puzzle is seamlessly hung on the wall.
Q: Can I use a collage as the photo on my Walker Puzzle?
A: This is a Walker Puzzle owned by you, so albeit AWW’s suggestion is to use one single picture to make it appear at its best, you definitely have the right to decide what to be put on it. Feel free to tell us your unique idea!
Q: How about my hometown? Do I need to buy one for my hometown?
A: It depends on how you see your unique set of Walker Puzzles. You can buy your hometown one if you treat your collection as “Places I have been to”, or you don’t have to buy it if you think the collection is merely applicable for “Places I have travelled to”
Q: Are you interested in collaboration and promotion?
A: We always want to hear your feedback and ideas. Feel free to send your media enquiries, requests for interviews or any ideas of collaboration and promotion to firstname.lastname@example.org.