Order & Payment
Q: How can I order my products?
A: For walker puzzle, you can refer to the order procedures here
For other walker products, you can refer to the order procedures here
Q: How can I pay?
A: We offer 2 payment options for you:
Offline payment: Bank Transfer / PayMe
Online payment: Credit card through paypal
For Hong Kong local customers, we encourage you to use bank transfer / PayMe to process the payment.
For Overseas customers, you can pay through the safe and secure paypal using credit cards.
To know more about the order procedures, please refer to “How can I order my products?”
Q: Are your products available in stores?
A: Currently we do not offer our products at retail stores. If you are interested in being our potential vendor, feel free to contact us and we will reach out to you when we have the plan to do so.
Q: What is the currency of the product price displayed?
A: The amounts are all shown in HKD. No matter where you are from, you can still purchase our products through our paypal option which supports 20+ currencies including USD, Euro, Pounds etc.
Q: If I am an overseas customer, what is the conversion rate of currency?
A: The currency conversion rate will be based on the bank issuing your credit cards. Or you can choose to complete the payment with the paypal exchange rate.
Q: I am interested in the Referral Program. How can I join the Referral Program?
A: Earn 10% discount for your order:
Sharing good things is always joyful so we offer 5% discount coupons for your friends following your purchase!
Once your friend has used your coupon to complete the order, you will be rewarded a 10% discount coupon for your next order!
Rules and terms:
- The coupon for your friends will be sent to you via email after your order is delivered.
- You may not refer yourself for earning the 10% discount offer.
- You will receive the 10% discount coupon via email once the referral is successful.